Best Western Los Alamitos Inn & Suites

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The place was great, everyone was really helpful and nice. My only comment would be to have more variety for the breakfast. I will be back to stay again

The parking is pricey.

El Personal es increíble. Buena estadía

I had just had a not-so-nice experience at another hotel in Sherman Oaks just before I checked in here, so this hotel felt like a luxury hotel as soon as I walked in. Nice staff, clean, comfortable room, and plenty of free parking.

The receptionist was very helpful and friendly. Made us feel very welcome!!

For a one-night stay, this property was fine overall, and the staff, especially Mark at the front desk provided excellent customer service. He was professional, understanding, and did his best to explain the situation. That being said, Expedia or Best Western seriously need to correct the room photos being advertised for the standard rooms because they are extremely misleading. The photos shown for the standard room clearly depict a suite-style setup with a separate living area and sofa bed, which is not what was actually provided upon check-in. When I brought this up to Mark, he explained that the photos being displayed on Expedia for the standard room are actually photos of a suite. Unfortunately, by the time we realized this, there were no other rooms available for us to switch into. Had our third guest ended up coming, this would have created a much bigger issue since we were expecting the additional space and sofa bed shown in the listing. The most frustrating part is that the price difference between the standard room and the actual suite was minimal, so accurate advertising would have allowed us to make the correct choice from the beginning. Customers should not have to arrive and discover that the room they booked does not match the photos being used to market it. I hope this issue gets corrected so future guests do not experience the same confusion and inconvenience.

The staff is friendly, very service oriented and professional. Very close to Long Beach City College. The breakfast is delicious with a waffle maker, hot protein options (scrambled eggs, breakfast meat), French toast, bagels, toast and oatmeal for those of us needing to eat Gluten Free. 3 juices to choose from and milk to drink or for cereals. Nice selection of fruit and yogurts! Maid service was excellent and plenty of fresh blankets and towels. Beds comfortable and rooms quite lovely for such a small property.

Room had many dings on the walls, chipped paint, low ceiling, couch was disgusting and stained, rug was very old. Walls were thin. Sheets were clean and bathroom was fine which was the only reason we decided to stay through the night.

This place was awesome! Breakfast was good but French Toast could be better! We will definitely stay again!

Our stay was excellent! Staff were friendly and greeted us whenever we showed up. They were accommodating to our needs and knowledgeable of our questions. The room was clean & cozy and a decent size that was enough for our stay. Beds were comfortable, with fresh-smelling sheets. Even on the third floor, the water pressure for the shower was strong. They provided breakfast daily and with a variety of yogurts, waffles and toppings, bagels & cream cheese, variety of self-serve cereals and milk, as well as hot items such as eggs, sausages, and French Toast. They had an assortment of beverages, such as, coffee, tea bags, and juices. Our overall experience was exceptional and if we were in the area and needed a place to stay, we would gladly stay here again!