SunMoon

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Staff was great!!

Sunmoon appears to be a booking agency for other hotels. I was immediately walked a 1/2 mile, in the blazing heat to Viennes Hotel, which was a nice little hotel. So probably better to direct book Viennes. Had to wait 20 mins at Sunmoon for booking agent to show up. Pictures on Hotels.com are of the Viennes.

Weird place

Great location. Cost effective

We stayed at the Palma residence and it was really nicee. Staff was excellent. The room was serviced every day. The bed was a double bed put together to make a full but was comfortable. The shower stall was rather small but the water pressure was good. I would recommend the Palma Residence.

Property was close to the train station and metro links to the centre of Rome. Room floor was not cleaned and room was generally unclean. Staff were helpful in helping us to get a taxi to the airport

This stay was part of our return trip back to the US. The SunMoon is a great deal. This time we had a room on the 6th floor that was really nice. Cold A/C, mini fridge and best of all...CLEAN!. It had a really cool elevator that we used to get to our room We just use it to sleep and clean up.The staff is very friendly and easy to deal with. There is also a little convenience store next door for water and drinks. It is the perfect location for getting back to the airport, train and to tour the city. With this location, you will not need a cab to get here from FCO. Just take train in, exit RIGHT out of terminal and walk a couple of blocks. We never felt unsafe walking to the hotel. There are a lot of people around ( welcome to Rome). What we liked the best is that the price is amazing ($37.00 + tax)/night. it was comfortable and we were able to walk everywhere. Great restaurants right next door. and super nice people. If you are not needing a "big"room and just want to have a great time I recommend SunMoon

Tis hotel is the best kept secret in Rome! It is a couple blocks off the Main train terminal in the city center. You can exit to the right and you are there in a 6 min walk. Don't worry about the walk with the suitcases. Everyone is doing it! When we arrived at the door, we were not sure that were in the right place because the door is kept locked. We hit the buzzer and they came right away. The manager "Simon" is is native english speaker so the checkin was simple. after paying the city tax ( in euros) 3.5 per person/day, he showed us to out room. It is a small room, newly updated and very clean with a mini-fridge. Ours had a historic ceiling that looked really great. They were not lying about this location, it was near everything. We were able to walk to all the big monuments with no issues ( except the repressive Aug heat!!!). The street that the hotel is on also has a few restaurants and are both good and very well priced. That made it nice as sometimes we just wanted a beer and some snacks. We also asked for blanket ( not typical in summer ) and Simon had it brought to our room with no issue. The location is right next to a lot of dining so there are options to choose from for coffee and tapas. Honestly we weren't sure what to expect for the price. We are so happy we chose this, We only sleep and shower there, and for that it is perfect for a singe person or a couple. We will defiantly choose SunMoon again. Inexpensive, CLEAN and killer location. Thanks Simon!

We were not happy with our stay. WiFi is not working. We have informed the frontdesk but nothing happened. We were not able to use WiFi during our stay. We were not able to use the key that was given to us for the front door to open so we can get in but we were able to use the key in the morning to go out. When we rung the door bell so the frontdesk can open us no one opened us. They have stated that they have 24 hours front desk. How come no one responded and opened the front door? We were lucky that another guests key worked so we were able to get in. The room should be non smoking but we smelled like someone smoked in the room when we came in.

Excellent value for money. Safe, clean, friendly host, close to amenities.