My wife and I visited Baltimore for the weekend to attend a couple of Orioles games and stayed here. Unfortunately, the experience was mixed and did not feel like a good value given the price. The first issue was parking. During check-in, I was told to scan a QR code and purchase a two-day parking pass. The charge went through on my bank account, but I never received any confirmation or email, and the system did not recognize my payment when I tried to leave the garage the next day. Thankfully, the parking attendant was extremely helpful, reviewed my bank transaction, and resolved the issue for me. The front desk experience was also disappointing. The employee who checked us in was not particularly helpful and came across as having an attitude. Later, when I asked about bottled water, I was told none could be provided and was directed to use a water fountain or fill a cup at the bar, despite cases of bottled water being visible behind the front desk. Thankfully, a staff member in the restaurant/bar area was kind enough to provide us with bottled water. The room itself was mostly clean and offered a great view of Camden Yards. However, I had to fix the shower head myself because it was loose, not flush with the wall, and stuck on one spray setting. I also found a small bug on the bedside lamp shade. Additionally, a vending machine dispensed the wrong item, and the machines were charging $3.75 for a soda or bottle of water. Overall for the price I expected better.
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