Booked a 3 night stay for husband’s 60th birthday treat. We usually go for more functional and economical stays but this occasion was worth celebrating. We were lured in by the history of the hotel and that terrible event all those years ago. We came away realising that the extra expense for luxury is worth the investment. From the moment you’re greeted by the doorman and the concierge, you can see this stay is going to be a little bit different. Grand, does indeed describe the entrance area and bars around it. We’d arrived far earlier than expected and the team went the extra mile to get our room ready, calling us far earlier than we’d expected to check in. Luggage was delivered to our room. Only disappointment was our inward facing king had glazed windows you couldn’t see out of. However the room was gloriously spacious and styled with a contemporary twist of a grand style. It was comfortable throughout and small, luxury touches and attention to detail were clear to see. Breakfast was remarkably good. Whilst a buffet style, there was lots on offer and all food was fresh and of very high quality. Despite the large number of guests, at no time did we feel the experience too busy. All staff were extremely welcoming and appropriately friendly. All in all, I’m glad we spent the extra pounds. It was money well spent, for a few nights of luxury experience.
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