Overall, we had an ok stay at Prince Waikiki for our family vacation. The views are amazing, and the amenities are top-notch. We booked the Club Premier package, and we felt it was worth it because breakfast at 100 Sails Restaurant on the 3rd floor was excellent every morning.
One thing to keep in mind is that parking is not included with your stay and must be paid for separately, which is something to factor into the overall cost.
One big concern was the snacks on the 5th floor. We came across moldy bread, which was definitely concerning. I would think the staff would check the food before putting it out, especially considering this is not a cheap hotel.
I loved that we could grab coffee every morning from Honolulu Coffee without having to leave the hotel. The lines can get long, but the service is fairly quick.
The staff, overall, were not very welcoming and often seemed serious. However, on Monday, June 29, there was an older woman who was incredibly friendly and welcoming. She really stood out and made us feel appreciated.
One other issue was that the body wash in our room was never refilled, so we ended up not having any during our stay. We also requested a later check out and our key cards aren't working. The front desk never mentioned anything about need to change keys cards if we had a later check out and now we're outside our rooms having to go back downstairs and change our key cards. And they were making it complicated because they wanted my drivers license e
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