Sheraton Melbourne Hotel

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Great location room and service. Lovely breakfast and helpful staff.

We will definitely be back

Great location for Melbourne theatres and footy! Check in was a little slow but the room was clean and comfortable.

All good

Room comfortable, check in staff helpful as room wasn’t ready until 3.30pm. Upgrade was received. Breakfast was hit and miss. Great options but a lot of hot options needed replenishing.

Fine

Hotel is in a great location, staff are wonderful and amenities good. But I don't like that there is a large window beside the bath facing into the bedroom - even with a pull down blind!

Booked in for staycation to celebrate a special occasion. Was a good stay, but not perfect. On face value, the Sheraton Melbourne is very nice hotel with good leisure facilities (pool, sauna, gym etc). Location - great. Room - spacious, big comfortable bed, but really bad pillows. Sore neck. Also, I went with Sheraton over some other 5 star hotels due to the advertised 'deep soak' tub. Bath tub was good enough but not really deep soak and definitely couldn't fit 2 people for a couples soak. TV only had free to air channels, with a ChromeCast provided for streaming, however was difficult to use due to the poor quality internet. Movies were buffering and painful to watch. Service - appreciated the complimentary gift provided (special occasion), but the note showed a lack of awareness and was offensive. (eg addressed to Mr and Mrs AFTER they saw 2 females checked in)

Room very neat and tidy and check in and out simple and easy process

Perfect and great location