Pillows Grand Boutique Hotel Ter Borch Zwolle

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Absolutely beautiful place with amazing rooms. Really central.

Great hotel and location.

Good hotel and nice location

Pillows is a wonderful hotel. The staff are super friendly and helpful. The rooms are well appointed and the restaurant’s food is excellent. My highest recommendation’

Aangenaam hotel

Room for was large, updated, and immaculate. Room decor was minimal . I was unhappy such a large bedroom had NO MIRROR! A full length mirror would have been ideal. At the very least there should have been a face mirror provided so I wasnt forced to use the bathroom mirror. When 2 people share one room, it means the mirror in bathroom not always available and/or grooming had to occur in a smelly environment. ADD A FULL LENGTH MIRROR TO THE BEDROOM! There is plenty of space for it. Also it was a long 15 minute wait to check-in. Ironically, this was the most expensive stay during our 2-week vacation in the Netherlands yet our check experience was the worst. The female on tge check in desk was lovely - not her fault - and her assistant offered us a complimentary cocktail while we waited. This is a management problem - the check in woman had no help, and the couple before use had a complicated issue to resolve. To make matters worse, the issue was being resolved on a speakerphone at LOUD VOLUME. It was so unpleasant to hear - like a loudspeaker - and we could not enjoy our drink. We were exhausted after a full day of travel and were incredulous we had to wait so long to gain access to our room - especially since we were paying top dollar for our accommodations. Would never stay there again and will not recommend it.

Very comfortable bed. Spacious room

Wonderful staff. Wonderful facilities. One-h ad of block from the train station. Easy walk into Zwolle city center. Great experience. I would give it 6 stars if I could.

This is a top notch hotel! Food and restaurant were fabulous. Staff is amazing and so helpful. Beds were perfect. Location is walking distance to the center of the city.

Just steps away from the train station. Easy walk to old city. Nice street location.