Brighton Serviced Apartments

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I have never done this kind of review before but it was so bad that I feel compelled. Carpet heavily stained and ripped/frayed Bed bases ripped and badly worn Shower pressure almost non existent and hot water was barely warm with just hot tap on Several lamps in room broken Air con only worked on cold. No heat is not good in Melbourne in winter Supposed to have washing machine and dryer. Only had wash. Mattresses overhung the bed bases ripped making it uncomfortable Thank god we didn’t need a cot as they are left exposed to the elements and rusted. Would never put a baby in one. Glass on tables not secured and could easily slide off. Break hazard Furniture badly run down and in desperate need of replacing or reupholstering. Apartment was nowhere near close to what was pictured in adverts. Would rate less that 1 star if I could. Travel a lot for work and have stayed in country Motels and pubs that were far better than here. Beyond disappointed

The accommodation was atrocious

I hadd read some reviews and rang and spoke to a man on reception....he assured me that our room would be clean. I must admit that it was reasonably clean but very tired. Good points....clean white sheets, pillow cases and towels. The bed was quite comfortable as were the pillows. The kitchen was neat and tidy....we only used cups for a cup of tea. Bad points.... the entrance and passage ways reeked of cigarette smoke. Inside, the curtains in bedroom were hanging off and in lounge they weren't even hemmed. The whole apartment needed painting and the shower was full of mould. Also, toilet leaked. A lot of work needs to be done to bring it up tp standard.

Worse accommodation we have ever stayed in. Property does not reflect pictures on line. Mould in bathroom,carpet stained and tattered, lounge worn through in patches, should be thrown to tip,rangehood inoperable, slide out section falls to floor when attempting to operate, massive holes through bedroom door, doona unusable due to excessive staining, Luckily there is a Coles nearby where we were able to buy cleaning products to deep clean and disinfect complete unit, there was very limited cutlery,cups & plates but all were put through dishwasher before using, vanity falling apart, toilet clogging up. The two good things, clean sheets & hot water

Courteous staff. Room served our purpose.

Room was having a bug and utensil were not very good.

The rooms smelt horrible, stains on the carpet, not the four star deluxe room I was expecting.

Good location for where we needed to be. It also had the amenities that we required. The apartment we stayed in could do with new carpet and a good clean. Note the bathroom is in the main bedroom and there is no lift to the first floor, so bear these in mind. Close to transport and dining options.

We are really disappointed with the room. The air conditioner filters have clearly not been cleaned in over 6 months, if not more, there’s no smoke detector which would be a violation against Australian standards, god knows what was on the ‘clean’ bathmat (luckily there was a spare one), the fan in the bathroom is really loud, the shower head does not stay up when you use it, carpet had clearly not been vacuumed between guests and not enough glasses (1 wine glass is ridiculous), remote control for TV does not work properly, the whole complex completely open to the public provides no security. A complete rip off, should update photos to reflect the sub standard quality standard qubwitourprovider

Reception dirty, not enough towels in room, lamps/ lights not working, dishwasher full, shower rose broken, no teaspoons, no tea towels,