ASTON Tanjung Pinang Hotel & Conference Center (Aston Tanjung Pinang Hotel & Conference Center)

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Housekeeping is good. Bed pillow a big sagging. Customer service is good.

Comfortable

On line booking with Queen bed. End up twin beds. Bfast was bad

Very old hotel

The only good thing for this place is they have a kids friendly park that’s just beside the hotel and your room stay provides up to 4 pax free entry. Other then that, nothing shout about at this location. Room is pretty decent in size, bath room have quite a bit of room for improvement.

Great stay. Very friendly staff.

The property wasn't in the best location, but the amenities were good.

It was a great stay but the porridge could be a little bit watery as it is too thick

One quick overnight stay between flight and ferry. Hotel was quite quiet when I arrived - clean and condition was ok with a few rough edges. No one at reception when I first arrived but the concierge staff came and gave me a welcome drink as the reception staff appeared after a minute. Reception area is nice; rooms are ok. I thought the public downstairs area (below reception) to access the rooms was a little bit unwelcoming due to the lack of decoration. The corridors to the rooms were better. Room condition was fine - but "Superior Room" faced the road and was noisy. The Windows had poor noise insulation. I was told I would have to pay to upgrade to a "Deluxe Room" if I wanted to face the pool. All staff I encountered were nice, friendly and helpful. Dinner in restaurant was acceptable - a couple of items for vegetarians with the curry cooked to my preference. Breakfast for vegetarians was disappointing; but if you eat meat then you'll be ok. All in all - fine for a one-night stay; but not overly luxurious.

The staff is very professional. Their transport service is on time and the driver is very acknowledge about the best route. Their food is great and delicious. Their staff is very proactive like when we are using the swimming pools, their staff would ask whether do u need any towel. Very happy with the stay in Aston.