The Privilege Hotel Ezra Beach Club

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

I mention my gold Benefits and the people didn’t even know about it. I booked a room with a mini bar and mini bar was just 2 cooks and chips. The advertisement of the properties I think are not right. I’m disappointed

Ocean front, nice enough but a little old now. Staff were nice, breakfast was poor, luckily lots around the local area.

Well, I’ve travelled to many hotels in Asia - including Koh Samui and this is definitely not 4.5 star. The rooms tired and not very clean. Pool bar was open first few days - staff shortages.

Pool is amazing, and the couples romantic dinner package was perfect. Good ambiance and the seafood was deliscious

The room was good. Comfy beds and a clean more updated room. We were on the main floor and the light coming in from the pool area at night was quite bright and we had lots of smokers around which leaked into our room. The pictures of this placed looked really good and the pool looking onto the water is nice. However, the staff seemed to lack attention towards their guests. Each day we were there, there was a new issue in the hotel with guests frustrated. Our check in and check out process was slow. Breakfast that is included was good each morning so that was a highlight. The staff however at the pool bar and around the pool didn’t seem to be interested in taking care of their guests. They have a pool table which seems closed the majority of the time if there are any clouds in the sky. It’s on a very busy street that is difficult to cross and very loud. Not near any of the larger attractions. The beach was not there due to high winds but there is a tiny little one when it’s calm. Overall, if you are just looking for a place to sleep this is good but for another other hospitality and amenities I would look elsewhere.

Difficult parking

nice clean rooms with great view

I really enjoyed my stay and even booked an additional night stay. Only a couple of minor issues. One was easily corrected, the second issue was upon check in i was given an email for a free coconut. The manager explained that was the previous ownerships offer and wasnt included. Pretty odd outcome, but honestly everyone amd everything was splendid. Will return! Great job

Ocean front room with a private pool was epic but very expensive for the condition of the room. Toilet has urine drips down the front and pool was growing algae. Shower was very aggressive and soaked the bathroom. If you want peace and tranquility and don’t mind it not being perfect this will work for you. Room service food was excellent. Breakfast limited but what was there was delicious.

The staff was very friendly and welcoming.would definitely stay here again.