Santai Hotel

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Clean room and helpful staff

Santai is a beautiful place to stay while in Amed. The staff is super friendly and kind, they really add to the experience. The pool was so lovely, the units themselves too. The good was excellent at the hotel restaurant and we loved the access to the water.

Staff were wonderful. Charming, old style hotel. Beautiful grounds and perfectly situated. Rooms very tired despite the rustic charm and bathrooms need a desperate clean. Sink and shower didn’t drain. Mosquitos immensely bad and bed nets full of holes. Understandable that mosquitos are abundant but other hotels seem to manage. Still, grateful for a quiet, pleasant stay and the generous, kind staff.

Santai was peaceful and serene. The snorkeling was fabulous. The food was fine. The service great. Is isolated from main beaches, so need a driver or scooter. Better than many of the negative reviews that I read pre trip.

Rooms closer to the pool and ocean are the best. Others are subject to road noise during the day. Food in the restaurant is delicious.

Awesome place - will be back

Our room was located at the back of the property, close to the road. There was a lot of traffic noise at night and then early morning, and while outside the control of the hotel, there was road work construction during the day which meant relaxing in the room wasn’t possible. I feel that it should be communicated when booking at the sea view cottage. The room was clean and the staff extremely helpful and friendly.

Enjoyed our stay . Would have liked to go for a walk but options were along a narrow road or very rocky beach

The staff are very kind and nice. They try their best to accommodate the guests. The breakfast is very generous. They bring a tray of coffee and tee to your balcony early in the morning. These are the only things I liked about this place. It is way over prices for what you get. The main issue is cleanliness, on the first look, it seems clean but not really, everything is run over like the cushions on the balcony are very dirty and stained. I would not sit on them. The room although huge needs serious cleaning. The sheets are old and a bit smelly. The out side shower is full with bugs especially at night, and the bugs find their way to the room. I could not leave anything open. The door does not really look so you do not feel secure. Add to all this the noise. No isolation. So could not sleep for 3 nights. The room is advertised as ocean view but you hardly can see the ocean. The WIFI does not work so you need your own Internet. The hotel is so far from the main places in Amed s you have to walk up and down hilly road with no side curb for almost 20 minutes in the heat. Grab does not really work in Amed. I had to ask them to organize a transport for me to Sanur, and the price was very high. I would not stay in this hotel again. The place have potential if the invest in some renovation and serious cleaning and dealing with infestations. One staff member will tend to the restaurant, make coffee and reception so you should wait for the poor soul to run around. I really loved the

The hotel is located in front of the beach. However corals are sharp and hard to swim. The gardens are beautiful.