Empress Residence Resort & Spa

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Our second stay here and everything was wonderful! Kids love the food and the pool

This is a beautiful, luxurious and perfectly maintained hotel with attentive staff that always greet you with a smile and personal attention. I stayed at the hotel for one week and will miss the staff the most. Special thanks to Sithav and Samoan, my favorite lady security guard and to the cooks and servers at the breakfast buffet.

perfect hotel, very friendly

It was perfect service for my family

The hotel was nice and very quiet, but the bed was so hard we couldn't sleep on it. We asked for a softer mattress or a topper but nothing was available. The hotel is a long way from Siem Reap centre or any amenities, so even getting some shopping requires a taxi or tuc-tuc, as the hotel is on a busy main road with no pavements.

The property is very French Colonial, its incredibly beautiful and the staff & rooms were excellent at all times.

The only complaint is I had to leave - outstanding hotel with outstanding service in an outstanding country.a

Outstanding suites with a very reasonable price tag

Less food amenities around hotel location. Have to have meals at Hotel's restaurant. Great breakfast spread

This is a grand and beautiful hotel. The artistic details are amazing. Staff were very friendly and arranged free rides into town for us which I thought was above and beyond. Our rooms were nice and spacious. I would love to give it 5 stars but the breakfast was possibly the worse we've ever had at a hotel and in stark contrast to everything else about this beautiful hotel. There were very few Western options and the ones that were available were very Chinese style Western. We live in China so are quite used to the Chinese hotel breakfast but even in China there are usually a few pastries or some decent bread or cheese. We agreed that we might stay again because it was so beautiful but if we did we'd just forego the free breakfast and go out in Siem Reap fo morning meal.