Wonderful Staff, but Severe Maintenance and Management Issues
I want to start by praising the hotel staff—everyone I encountered was incredibly friendly, respectful, and highly qualified in customer service. They truly do their best.
Unfortunately, the hotel suffers from severe maintenance shortcomings. During my stay, the internet was highly unreliable, and the shower room in my initial room was completely non-functional. Because of these persistent technical issues, I was forced to change rooms three times over a three-night stay. Packing and moving was highly frustrating and disruptive. Plus I lost the activity schedule,..
While the staff is excellent, the lack of property upkeep points to poor administration and management. I hope the leadership team addresses these infrastructure issues soon.
Детская коляска