Central Loop Hotel

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Good location in downtown and close to major attractions (Art Institute, Willis Tower, Millennium Park) Rooms were small but nice for a couple of nights. The parking deck guests can use is one block down and one block over but was inexpensive for downtown ($28 a night , trust me I did the research).

Great central location but the hotel could use more amenities in the room like a microwave, mini fridge and a safe deposit box.

The HVAC system in my room was not operational. The hotel appeared to maintain a consistent temperature throughout my stay in June. As a resident of Atlanta, I had anticipated the need for supplemental heating given the 60-degree Fahrenheit temperatures in Chicago during June, exacerbated by the strong winds from the lake. However, I was informed that heating services were unavailable during this season, resulting in an uncomfortably cold experience in my queen suite on the 7th floor. I find cold environments particularly disagreeable. Furthermore, the pillows provided were notably flat; even after stacking all four, their combined thickness did not exceed the width of my hand. The spring mattress also contributed to my discomfort, necessitating a $275 back and neck massage upon my return home.

I could not figure out how to turn off the desk lamp, but this seems like user error. Checkin and checkout were seamless, and the room was nice. I really appreciated the filtered water dispenser!

The room was small for the price.

The room was clean and the hotel was in a good area

All they said t would be

The hotel is located conveniently to subway and train stations.

Overpriced and staff seem not to think customer interaction important. The only positive is the location.

That’s my first time I book online on Expedia app when I check in give me the room. It’s not clean. It’s very bad smelling I’m so sad about that.