Disappointingly there were various issues with the room and then a couple of issues with one of the room services. The sink was blocked on my arrival for my 2 night stay, they told me that it would be unblocked the next morning but did to their credit eventually after a couple of hours, offer me a new room. I declined as I wanted to sleep after work and would have to collect the key. After coming back to the room after work the next day, the sink was no longer blocked however the sink faucet now had no cold water. I informed them of this and they again did offer me to move to another room however I declined and asked them for complimentary drinking water(they didnt offer) and they agreed to give this for the last night. Additionally, on the evening of the final night, I called the room service and requested food/drink along with the vat receipt specifically. The man bring it first forgot the card machine, then went back for the card machine and forgot the vat receipt, so I ended up having to wait before eating food which had gone cold. Again, it seems like a minor inconvenience but after paying £230 a night for a supposedly 4 star hotel you just want to relax after work and not have to worry about these things.
I will say however their breakfast and food is quite tasty and the housekeeping are excellent and attentive. Parking is good and there is a back entrance so overall I may stay here again and hopefully I won't have a repeat of some of the issues I had
Парковка (за дополнительную плату)