City Suites Gateway (CitySuites Taoyuan Gateway)

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Great location near the airport. Room was way smaller than I thought, felt cramped. Wished the hotel provided free airport shuttle rides. Train station was nearby, so that was pretty convenient. Also loved the fact that the hotel provided complimentary breakfast and laundry services compared to other hotels we stayed at. Staff were also pretty helpful as well.

The bed was very comfortable and the breakfast was excellent. The staff was very helpful. The hotel is close to the airport which is another plus and the taxi was accessible as you can find them outside of the hotel. I would recommend this hotel to everyone.

Great place to stay for a layover

The only thing was different to walk from the hotel to the metro station, not very friendly and accessible, everything out was fine. Thanks

Muy próximo y fácil acceso al aeropuerto

Our floor smelled like cigarette smoke, but our room was fine. The breakfast was pretty good with lots of options. Overall, it was adequate, but I’m not sure I would stay here again. Too far away from other food options.

Hotels.com needs to stop misleading customers by the fancy photos when the hotel is old and run down such as this one. The place smelled like smoke very bad, room was old and bathroom not very clean and the description of property is misleading by stating there's stuff to do nearby which there isn't. The hotel staff were helpful with ordering taxis but the food options are very poor and there is no airport shuttle as the property description stated. It was taxi service which was 200NTD.

Clean. Close to metro station.

不值的。

The first room we got on 7th floor had been smoked in, even the hallway smells like cigarettes. The room is dark and the ac is loud but not cold. Moved to 2nd room on 10th floor, but ac is weak and couldn't fail asleep due to the room is not cold. Phone the staff at the main floor, was told the temperature can not be adjusted in guess room because it is centralised controlled and no one has control over the temperature expect the boss. Moved to 3rd room on 3rd floor, was told it will be cooler. It did but the room smells like just been renovated and there are strong chemical smells. Would not recommend. Staff was ok but the building is falling apart, there is cracked and tilted ceiling right next to the check in counter, and there are temporary support beam holding the ceiling up.