I don’t know how this hotel is 4 stars!
Starting with the good, check in experience was great, we were staying at the paradise beach resort as part of our honeymoon and the staff gave us a free bottle of sparkling wine and did a nice setup for the room. The views from the hotel are really nice and the pool is clean. They also provide a kayak, paddle boards and bicycles to borrow with no extra charge. They have a paid shuttle that goes everyday to fishermans village and chaweng.
Now to the bad. We cannot get over how old the room is. The bathroom sink was basically broken and the shower head was moldy. Some of the hotel staff are very cheap and wouldn’t even provide drinking water other than the one bottle you get a day. We also asked them to refill the shampoo and lotion in the room but they didn’t, we ended up buying our own because anyway the ones they have were very cheap and bad, the shampoo even smells bad that they provide. The mattress is stiff and it made me and my husband both very itchy. We also asked for a breakfast box the day we checked out as we were leaving the room super early but they claimed we never requested it ( seems like the hotel would do anything to save a couple of extra dollars).
In conclusion, for the price we paid, I wouldn’t recommend this hotel, as I am sure there are so many other hotels in koh samui that would have a waaay better experience for the same price.
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