Sheraton Taitung Hotel

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TV volume was programmed too low. I couldn’t comfortably hear the TV. When you can’t hear anything on the TV - it’s boring and frustrating. I’ll probably not be back to this hotel, and I will avoid hotels that do this.

Clean and comfortable room, great location with a night market right out front if you are there on the weekends. Appreciated the free 2-hour bike rental provided.

When we were checking in the young man who checked us in was somewhat officious and gave us misinformation about the pool, saying that they did not provide bathing caps, and rather imperiously directed us to a nearby department store. We dutifully went and bought our caps, but when we went swimming, the very nice pool lady said they indeed had bathing caps if we wanted to borrow them. It was a bad introduction to what is quite a nice hotel. Our only other complaint is that the pool hours were quite short. The unfriendly check in guy said that even though the pool was open till 5, last entry was at 4. Who knows if that is true — he was wrong about the bathing caps! But we did not test it out. Having said that, the rest of the staff were quite friendly and helpful. The breakfast was quite excellent in quality and variety of foods on offer. And the pool (when open) was very nice. Room was nice and had a good view.

Convenient location, many dining options, nice hotel facilities.

Very nice hotel with great amenities and dining options. The Japanese style onsen is terrific. The dinner seafood buffet is recommended for variety and freshness. The breakfast buffet offers both Asian and western selections. Considering the amenities, this hotel is good value.

Main street outside the entrance is under construction; thus, very confusing to enter the hotel. Swimming poor is closed without advanced notice. Other facilities require Moriott Envoy and other perk programs that do not include hotel.com reservations.

Friendly service. Great amenities

A typical Sheraton hotel. Service as per their standards. Nothing earth shattering! Surprisingly English language proved to be a hurdle! Chinese restaurant food not the best at all.

Lobby area is nice.

Great hotel, good location, delicious foods and live music.