Finding the reception is very difficult, at one point there was 12 people trying to find reception. We then found it was an appartment on level 2 at the end of a corridor.
We went to our appartment that was booked for 5 people to find a double bed and a sofa bed. As apparently it was our choice to have an extra bed and not have 3 people sharing a small sofa bed we had to pay for an extra bed. When it arrived it was on wheels that did not lock, had hard wooden slats and a mattress that was so thin all you could feel was the slats. The sofa bed was hard and had dips where every cushion met. I sent a message to reception to be told that no one had complained about this and thank you for the feedback. I have since seen similar reviews. I also noticed on our last day that the duvets had lots of stains on them, not nice stains. Had I seen this before I would have had them changed. I was thankful it was when we was packing to leave.
The appartment was clean, spacious and had everything we needed for the stay, the balcony was nice although it only had 2 chairs and 1 was broken but we was only staying for a few days and weather was not warm enough at times to sit out there. I would have been disappointed had it been summer.
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