This hotel is a dump. I was given a room my first night with a hole in the wall not even patched or covered simply just there, right next to my bed stand. Then I decided to pull the covers and the mattress was ripped, in really bad condition and it seemed like bugs were coming out of it- a rotten mattress (nice one). Tha bathroom looked dingy and run down and the cabinet/closet in room 202 smells awful, dirty for what it seemed like three centuries worth of dust, just awful. I was moved to a better room after I called booking because when I called the reception the manager (shameless person) didn’t seem to care of my issues with the room, very dismissive. Then the internet, this really did it for me, I was disconnected in a foreign country, single female traveler for three whole days. I had to go outside and find someone to let me borrow their hotspot so my family could know I was okay. The golden temple is beautiful but please DO NOT stay in this hotel. I asked for some kind of refund for all of my troubles, after all I paid $30 per night- that’s a lot of money for a hotel in India, nope the manager didn’t care and just said I seemed to be the only person with internet problems.. yea for the entire stay, sure I was. It is safe to say I would NEVER stay here again and hopefully booking does right by me and reimbursed at least one night of my stay.
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