Collection O Diamond House Khaosan

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The room didn't match the description on Expedia. The front desk clerk (which is a tiny desk on the stairwell landing between the first and second floors) explained that none of their rooms have televisions or a working safe. Their rooms don't include hand soap in the bathroom. You get to wash your hands with the tiny tube of shower gel they provide after using the toilet. Their jacuzzi was filled with dirt and leaves upon my arrival. One person told me that it hadn't been used since COVID. They did sort of clean it up and fill it with water, but I wasn't about to be the guinea pig for that. This place was probably quite nice 20 years ago, but it's best to avoid now until somebody remodels it.

This was my first trip, and I truly enjoyed everything—the room decoration, the bed, and the overall environment were excellent. The front desk team was amazing; whenever we needed anything or had a question, they responded very quickly. Thank you so much, Thailand, for a wonderful experience.

We had an amazing holiday staying at the collection! Lynn @ the front desk was amazing And made us feel right at home !!! The owners were onsite and tou can tell they are really involved! Would highly recommend!

10 minute walk from Khaosan Road, nice hotel with friendly front desk staff.

property did not provide a tv in my room as listed in the rooms discripetion and had torn bed sheets

Central hotel, near the famous Khao San road. A little bit tricky to get to if you’re travelling by car/taxi as there was no designated drop off/pick up point. Staff were lovely. Room and, overall, the property was stylish. It has the basic amenities for a one night stay.

Great location! Easy to walk to many landmarks and lots of good food around. The room wasn’t as clean as I would have expected when I checked in, but I told you staff and they remedied this right away! Unfortunately, the hot tub on the roof did not look like it had been cleaned or used in a long time, which was disappointing, but overall it was good value for solo traveler.

It was close to everything restaurants shopping areas and not to to far from down town

The only thing that was good was the price, and 5min walk to Khaosan Road. Staff had Poor english, almost not even simple hotellexpressions. The AC, was broken in our room. So we got a downgrade in roomtype. From Superior to Standard and not even a compensation. Not even cheaper price. We payed for superiorprice. The AC in new room was only on or off, so we had to shut it down the not freeze. Almost all hotels AC's was direct outside our room and sounded all night. Bed was poor. We could feel the hard bottom of bedframe. Bad condition in bathroom, and the red towels had blechstains and edges was ripped. And did not get a recipt, even that we specially asked for it when checking out. They didn't understand what we mean. The picture on Hotels.com look way more better then the real condition.

Nice place, really uncomfortable bed.