Sun Inns Hotel Puchong

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You get what you pay for. I booked three nights in the cheapest room, and thought I would get complimentary coffee and tea, electric kettle and toiletries. Boy I was wrong. On the plus side, the room was clean and air conditioner worked well, although not as cold as high-level hotels

Room 212 condition is bad and the bed sheet is dirty got dust on it like long time never clear. Aside from that air con leaking too. Staff are good and polite. Room cleaning need to be improve.

Just if you had to and no choice at all then you may proceed to book. 1. Staff- very unwelcoming, the man was just playing with phone and the girl didn’t smile at all and ask for guest details and took so long to key in data. Customer service 0. Didnt greet guest. 2. Facilities-poor. Bedsheets have black stain, smelly, old 3. Cockroaches everywhere in the room 4. The stairs alley to lift very smelly 5. They gave us towels inside bags on check in but we didnt hear to give them back at the lobby once check out. The request wasn’t clear and not written anywhere in check in instructions. 6. Iron outside room at the alley shared with others 7. We paid MYR 400 for 2 nights and it’s so unacceptable with the price with the experience we had. Conclusion- check the reviews, and if you really dont have anywhere to stay in puchong then you may. Next time we will just choose somewhere more comfortable even further from our event. Bad experience. Stay because all other hotels walk in are full that night. If not we will just walk away.

Not clean bed sheet

Aircond n water hitter very bad

Staff friendly

Terrible, water leaking flows to the corridor but nobody cares

Bilik hotel, servis dan staff semua ok puas hati, prayer mate pun provided, semua ok, Alhamdulillah

When I opened the room, to my horror it looks like someone is in the room. The bedsheet was not cleaned and made up. Water heater temperature control can’t be adjusted. Bed sheet and mattress looked old and worn out. Nothing impressed me.

The room cleanliness was bad. Nobody clean the room. There were tissues on the floor near the dustbin under the dressing table. Phone spoiled, Lightings bad, bathroom bath gel not filled up.