Sapa Mountain Queen House

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Our room was upgraded upon check in. Staff are very friendly and kind. On our last day, we had half day at Sapa as our bus back to Hanoi is at 2.30pm. We checked out early to go for a hike around Muong Hoa Valley, we left our luggages at hotel and when we came back at 12pm, the hotel let us use another room for shower to refresh ourselves for free! What a wonderful service. Hotel is conveniently located too, highly recomended.

Mr. Kim, the owner of the hotel (not a Korean descent) and all the staff members were excellent in providing services and tour information. The breakfast was modest but good enough to start a day. The hotel is located on a bit of up-hill but this is not unusual for the hotels and businesses in Sapa. It was conveniently located in the center of Sapa town and we were able to walk to and from many restaurants and tourist places. It is reasonably priced and very friendly place. Highly recommended.

Nice place

The location is great, very quiet within walking distance to everything, Sapa has ski village vibes. The owner is often working at the front desk and is genuinely an incredible human. We arrived 630 AM on the train and he permitted us to check-in to our rooms early, as well as check out at 5 PM with no extra costs! He even upgraded us to a superior room because it was available! He helped us book a one-day trek with a local and it was so fun and informative! We are active 50 year olds and found one day to be plenty for us if you plan to trek, it was so beautiful and VERY muddy in January. Mr Kim is a gem! I can't say enough good things about Mountain Queen House and highly recommend. I would also email Mr Kim to assist with any tour bookings and transpiration needs - excellent prices with quality services. You will not regret staying here.

The location is perfect, walkable but just far enough away so it's not noisy. Great breakfast, great room.

The view from balcony of town and mountains was great. Breakfast was nice and service very friendly and good. Shower was a bit tricky, tended to flood bathroom as drainage insufficient, we had issue with aircon and eventually moved rooms with working aircon and by good fortune a better shower unit. The mini fridge struggles to cool drinks also.

Bien situé et tranquille

Good location, walking distance to Sapa town centre. The room was clean and comfortable. Friendly, warm and super helpful staff, especially Ms Linh and Mr Kim who helped to book trains, cable cars and funicular to visit Fanispan peak and offer suggestions for a very pleasant stay in Sapa.

The staff is very friendly and polite. The room is clean as spacious. Breakfast is local and continental.

Mr Kim was so nice as was all the staff at the hotel. He arranged a driver to take us to Bac Ha market and the surrounding area for a full day trip.