Koi Resort and Spa Hoi An

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I think this resort is the best place I have ever stayed at. The facilities are great. The room was large and wonderful probably the biggest bed I have seen. Breakfast was varied and excellent. The restaurant also was amazing. Everything about the place was fantastic but the overriding memory for me will be the staff. Simply the nicest people. They are a credit to the resort

The. Breakfast buffet was the best I have had in Vietnam . The pool was also excellent. The staff were helpful and always smiling

The hotel itself is quite beautiful but the staff speak very little English the bathroom was not cleaned during my entire stay ( 6 nights ) and when I mentioned it to reception at check out she laughed about it The toilet would not flush properly for hours leaving a terrible smell and not being able to use the toilet I had to ask for the soap to be topped up twice The plumbing was terrible every time a toilet was flushed or a tap turned on you would hear it in your room The food in the restaurant was disgusting … the garlic bread had an entire garlic on top making it not edible I ordered vodka pasta and was given vodka pasta with duck The only positive thing I can say is that the transport into the ancient town was safe and reliable.

Very pleasant hotel, if a little rough around the edges. There as refurbishment work happening whilst we were there so good to see some rooms getting a face lift. The staff are excellent, so incredibly helpful and the breakfast was really good.

The resort is beautiful, with a lovely pool and gorgeous grounds. The breakfast is excellent with a large selection of local and western offerings. The staff is exceptionally courteous. The resort offers and free shuttle to and from Hoi An Old Town, which is very convenient. There is a beach across the street.

Great services (spa/breakfast and kayak). The rooms were good too

lovely resort. Great service. Clean, quiet and close to many attractions. Very impressive breakfast

Room layout was quite unusual with the bed in the middle of the room. Not expecially a large room. Nice sourroundings. Location not in town (near sea) so had to taxi (or get the hotel shuttle) to get into town back and forth. No local shops nearby which was a shame. Pool area nice but got quite busy (December). Breakfast very extensive with lots of options.

beautiful place, family friendly

Food, drink and hospitality excellent. Some of the decor could do with a bit of repair / upgrade