Ooedo Onsen Monogatari Kinugawa Kanko Hotel (Ooedo Onsen Monogatari Premium Kinugawa Kanko Hotel)

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海鮮の蒸し焼きは他にない企画で新鮮だった。 ひげそりの質が良くなかった 他の階のトイレの水の使用音がうるさい。

布団が一つ一つ広げれば良い感じだったのが良かった。

Sato san was very helpful and spoke good English. He explained to me everything clearly. I don't know why this is called a "premium" hotel as dining was limited to 90 minutes, but at the other hotel, which was not a premium, I did not have a time limit. Food was similar to the other non-premium hotels, except that their breakfast menu had slightly fewer variety. Their dinner and free refreshments include alcohol. What I loved about this ryokan is the onsen - they have different pools of onsen which was excellent. And the rooms are huge and newly renovated. I had a good view of the stream too. That was nice. What I did not like - the parking is not really on site. It is next to the hotel.

친절, 청결

飲み放題が別料金。食事時間には長蛇の列。時間割の意味がない。バスでの旅行でしたが、一部屋ごとに清算しないといけなかった為、大変でした。 一括清算出来たら良かった。

客室は清潔でした。海鮮料理が美味しかったです。

The stuffs are kinds, amenities at the big hot springs are good. Both dinner and breakfast buffets are great!!

食事はまぁまぁでした。部屋は女子会で泊まったので広くてよかったのですがゴミ箱が1つしかなく不便でした。コンセントも不便でした。

受付も部屋も綺麗でお風呂も綺麗でとてもよかった！ フロアーで飲み物も飲み放題で最高です！

This hotel was amazing, but my booking experience through Hotels.com was terrible. I booked this hotel because we were planning to go to Edo Wonderland (kind of like a Renaissance Fair for Japan, you can dress up and interact with other characters, LARPing). I felt an onsen hotel would be great for relaxing after. I thoroughly read all the information available on Hotels.com prior to booking. After booking, in my confirmation email, it said we MUST check in between 3-7 pm. This information was not provided prior to my non refundable prepaid booking Arriving before 7 was Not possible as we were driving from Toyama. Phone call to hotel was unanswered. Contacted Hotel.com and went through three live chat agents who did not help. I had prepaid and one agent said he would mark me as a no show and not refund the money if I was not there by 7. Finally decided to just go and see if we could check in later. With rain and mountain roads we got there at 9:45 pm. The hotel staff was wonderful, gracious, welcoming, and even helped my sons write tanabata wishes for a decoration in the lobby. Onsen were spectacular. They switch the men’s and women’s sides every day so if you go in the evening and in the morning you get to see both. Outdoor onsen pool was my favorite experience in Japan so far. Breakfast buffet was delicious, unusual, and varied. Hotel room was amazing. We had both Western beds and futons, which the adults (beds) and boys (futons) loved. And you don’t need to check in by 7.