Grabel Hotel Jeju

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Great spot, nice views and we loved the lounge access.

Pool area was ok, pool bar really nonexistent. Mold in the shower, bed was a little hard. Staff was very nice. A/C would shut off randomly even when hotel key was in slot.

Clean, rooftop pool, staff and foot was really good and nice and friendly staff

Great breakfast & dinner offerings

Beautiful property with a great ocean view room we had. Literally took us a few minutes just to walk to the beach. The hotel was beautiful, but they could update the room and change the carpet to bamboo or wood flooring or tiles. As American citizen, I try to abide by their rigid rules of no shoes in the room and to wear a slippers. However, they need to change that white carpet or beige carpet to wood flooring. Very helpful staff. I appreciate them.

Great property. Loved the pool. The additional charges, though affordable, sometimes felt excessive.

Great view and comfortable stay

We booked the kids ondol room for 4 people and hands down has been our worst experience staying in a hotel The room came with one kids bed and 2 futton beds even though the reservation was for 4 people. Upon discussion with receptionist we were told the room only fit for 3 and was offered an additional bed with extra charges which really baffled us as we have paid for 4 people to stay. Even so the room will not fit another bed considering the number of luggages for 4 people. We had spoken to a couple of people at receptionist both with limited English and not much help. In our opinion the room was really not suitable to be occupied by 4 people but they were adamant this was normal. Further to this the futton beds were very thin and almost felt like we were sleeping on the floor. Needless to say none of us had much sleep during the duration of the stay Only positive was the food was at least decent and the housekeeping ladies were very courteous Denitely will not come back and not recommend

Love the family room and child friendly set up in the room for young children. However, we were quite disappointed by the service - left a jacket in the hotel and they won’t help us courier it to our next destination. As a result, we will have to make changes to our trip and detour back to collect the item.

Great location and staff was very good at everything. Parking was amazing