The room was great and the amenities were fine. I was greeted at checkin some iciness and the guy who answered the phone when I wanted to request a room service meal was brusque to impolite. There was a QR code on the desk that indicated room service with three menus plus two other links that did not work— spa and something else don’t recall what. Anyway, I called the room service number and I requested my dinner. The guy rudely responded that room service was only from the bar, not the restaurants. He was not forthcoming or polite as to what I could order. I asked for a cheeseburger and soda and apparently that was okay because he didn’t correct me again. I would have paid for something more expensive from one of the restaurants, and I was disappointed I didn’t get to eat my last bife de lomo on my last day in Buenos Aires. Apart from that, the room was clean and comfortable. It is close to Ezeiza and they offer a free shuttle, which was fine.
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