The Tower Hotel, by Thistle

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The room was lovely, the view fantastic and the breakfast excellent, but room cleaning was sporadic.

The property was in a perfect location for someone who wanted to see all the sights and hop on the tube to visit other areas. The rooms were a bit dated, but other than that, it was a lovely visit.

Checking in is awkward. Need more staff or tablets to ease the process. Thanks Gary Hughes

The staff were friendly, and the room was kept clean. They have a promotion where putting the "no housekeeping" hanger on your door earns you £7 at the hotel store or nearby Costa, which was a sweet touch. The building itself is older, and I believe the AC unit in my room was not functioning, but for the price and location (we were out exploring the city for the majority of the time we were there) I found it to have been well worth it.

Great check in service. I contacted the hotel before my stay to explain I was visiting for a special occasion. They provided lots of extra touches to make our experience fantastic. Definitely will be returning. You must stay in the rooms facing the bridge. WOW!

Although room was tidy, there were a few hairs in the bathroom, toilet below the water line was discoloured, the drain rhat is in the floor by tge toliet was smelly.

Nice location. Friendly and helpful staff. Reception and bar/restaurant area are great, the rooms I had were dated, but clean, beds have hard mattresses, some rooms have air con, however this didn’t work very well, other rooms have portable fans. 4 lifts to access floors. All of a good size.

The property was clean, comfortable, and welcoming, and the location was very convenient. The hotel rooms are really old and ready for renovation. What really made the experience good was the staff. Everyone was incredibly friendly, helpful, and professional.

The Tower Hotel was perfect for two Canadian friends staying in London for a week. The location was perfect, near a tube station, near access to the Tower Bridge and the Thames. We appreciated the access to the pool at a local Fitness Centre. The room was big for London and there was ample room between the two single beds. The bathroom had both shower and bathtub (albeit narrow). There is a Starbucks on site, a restaurant and food trucks just outside. The food was a bit pricey including the exchange. There is a Tesco next door that you can buy some meals. Very much recommended walking 10 min. up to the Goodman’s Field pub. The food is very affordable and meals include a pint. One thing we didn’t like about the hotel was there was no fridge in the room. We had request buckets of ice for our perishable food. We also felt totally safe around the hotel.

Room we were first assigned didn’t have outlets. We were reassigned and the tv didn’t work. Had to ask three times before it was fixed.