Est Hotel

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Stayed here many times over the years but first time disappointed with room. The smell from the drain in the bathroom was awful. Partner had to fix the shower door as it was hanging off the rail. The plug socket next to my bed was hanging off the wall with wiring exposed at back. We reported to reception but nothing done to rectify .

Very friendly staff who were able to accommodate our needs and the amenities were wonderful (water refill station, popcorn machine etc;). The rooms were clean, we had three proper beds (no sofa bed for the third person). The location is conveniently placed near the Eurostar station. The only problem was that the road below was very rowdy at night. The windows offer limited soundproofing, so I suggest making sure you stay on a higher floor.

I decent place but a bit noisy in the middle of the night from outside, but that could’ve been the location of my room’s window.

We had a great stay, the staff is friendly and helpful. The location is great and very convenient. We loved the breakfast , even if it was at a small charge. I wish the rooms were bigger. We had a triple and we could barely move. But at least they are clean and quiet. The beds are so comfortable that we took a picture of the mattress so we can buy it when we get back home!

Clean and friendly staff. Walls were thin so could hear neighbours but were mostly quiet.

it was good as a single traveler for a one night stay

Perfect location close to remarkable places

The location was really close to the main train station.

Todo bien La zona no es muy buen ambiente, pero no se puede arreglar

Different staff at the front desk in the morning and evening. They force you to leave your one and only key when you leave the hotel and you have to ask for it again when you get back. They don't check your ID, and since it's not the same person, and they don't know you but also don't check your ID each time, anybody could get access to your room, which is not secure. There's a passcode for the elevator which is displayed right there on the front desk, still not secure. It was hot in the room, and we needed to open the window to cool the room but we were next to the busy street. Traffic still going strong at 4am... Make sure they give you the correct room type, we asked for a twin (2 single beds) and they gave us a double (full or queen bed), we complained but they were fully booked. We booked our room 3 months ago and not last minute. They comped our breakfast to make up for it with no fare adjustment, this was a nice gesture. Breakfast was average. Lots of restaurants nearby, but the neighborhood and Chateau d'Eau metro stop feels a bit sketchy. Very close to train station which is what we were looking for.