My family and I stayed at Days Inn & Suites by Wyndham Artesia on May 30–31 and had a very disappointing experience. Our first room had extremely dirty floors that turned my son’s socks and feet black, a strong marijuana odor, and roaches. After being moved to a second room, we found additional roaches, spiders, and visible mold in the sink area. We documented these issues with video footage. When I requested to speak with a manager, I was told one would be available the next morning, but no manager ever met with us or followed up. Although the staff we interacted with were courteous and attempted to help, the property’s condition was unacceptable. Due to the dirty floors, odor, pests, mold, and lack of management response, I am requesting a full refund.
Парковка (бесплатно)