Bakung Ubud Resort and Villa

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Beautifully designed, poorly managed. Front door was barely operable, wifi and tv did not work. Room was run down. Food was good, bed was confortable.

Todo bien

I was a returning guest at this hotel, and was disappointed to find it in a state of disrepair, nowhere near its former glory. The staff was super helpful and kind - when they were around, because sometimes I found the reception table empty - , and the hotel is situated in an amazing place with rice fields, peace and quiet. The conditions of the rooms, however, left a lot to be desired: the Wifi was practically non-existent as out of the 5 wifi spots offered, all of them kept going on and off, which was really inconvenient for me as a digital nomad. There were several nights there was no hot water to take a bath in, the pool wasn't properly cleaned, and the AC was dripping, and all they did was put a towel on the floor under it.

Our stay was very relaxing.

I had an amazing stay here. The staff was warm and very welcoming and attentive. I travelled with my toddler and they made sure we were well taken care of. I even extended my stay, I love this place and breakfast was good too. Great laundry service. I highly recommend and will definitely stay here again.

Amazing place to stay up in the rice patties

If I had known the condition of the hotel I would have either stayed somewhere else or spent a few bucks more on something better. The hotel is old and rundown and the pictures are photoshopped. The bathroom smelled horrible, we had to burn incense just to cope with the smell. The mattress was old and nasty, and didn't have a fitted sheet. They have no business center as listed, the internet is bad, our door broke multiple times during our stay so we had to call the front desk to let us into our room at least 3x. The “blackout” curtains didn't cover the entire window so the sun comes right in every morning. The staff doesn't really clean your room every day only make the bed and leave, no moping the floor or cleaning the bathroom they left a nasty floor towel on the floor for 3days until I said something. Honestly just pick another place to stay you will probably like it better.

Think they need to work on cleanliness a little more heaps of mold

Not the best hotel I’ve stayed at but you get what you pay for. The room is tired and there were obvious signs of mould on the roof of the room and there were blood stains on the sheets. property isn’t in the best location but all the tourist spots are only a grab ride away. Staff were lovely and helpful. Overall, due to the terrible condition of the property I wouldn’t recommend you stay there.

For the price, I shouldn’t complain. Overall wasn’t horrible but a few things to note if you are basing your decision on the website description: there is no shuttle, there is no laundry facilities, I wouldn’t recommend walking into Ubud from there. The rooms were basic and a little run down. The bedding and linens were questionable - the duvet inside the cover was yellow and the pillows had the smell of a very old pillow forgotten in the basement. If you stay in the villas like we did - note that the common area is technically outside and the upstairs room is not fully closed in so bugs and in our case a frog and lizaeds - can freely enter the room. The pool by the villas needs a good cleaning as it was building up a lot of brown algae. The staff however is very friendly and again for the price… it didn’t ruin our vacation and we have definitely stayed in worse in are travels. This is more of a PSA.