Best Western Plus Lafayette Hotel & Spa

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This was the most enjoyable stay of our trip. Ideally located for our stop between Belgium and Switzerland! The entire hotel was modern, elegant and felt we were spoiled! The spa was amazing and the breakfast was unbelievably good. Too bad we could only stay one night!

Wonderful stay! Amazing staff and service. Amenities were complete with a a Pool, stream room and sauna. Highly recommend!

Wonderful restaurant.

The manager and staff were exceptional. We could not have managed food shopping and transportation to our boating on the Saône canal without their help. Dinner in the restaurant was delicious. Best steak ever. Perfectly cooked and seasoned.

Very nice hotel, in a convenient location for a visit to Moustache bikes factory. Like all hotels, it was too hot in the room but otherwise it was great.

Warm welcome, room service and big room

Lovely hotel, room was very clean with nice bathroom, reception staff were very helpful, only downside is that it was a taxi into Épinal

We stayed at this property 19 years ago and were pleased to see the upgrades made in that length of time. Found restaurant and staff delightful.

Good location. Two blocks from Petite Venice with their many restaurants and shops. Good value. Great large shower stall. We used all the room amenities (hot pot, coffee maker, microwave, refrigerator (small). Many channels on the TV(2). Some of the switches in this modern hotel is confusing. Could use more staffing during check-in. Helpful staff.

Receptionist is as rude as it comes: give us a much smaller room than the advertised pictures, then asked me to pay more if I want to get the one in the photo they sent to my booking. To top this up, she is arrogant and has abrupt manners. When asked to provide her name so I could talk to her manager, she gave me a fault name as she does not worn any name tag. She then kept us waiting while she deals with other matters while we just stood their after a long trip. Our time was wasted around her issues. The room is worn and dated. The bed and bedding are in need of renew. Window is facing a car park so noises came through early morning. We couldn't wait to get out so did not have any meals there. There is a general sense of uncleanliness. Best western is a brand I frequently used but this particular franchise is not up to the chain standards. Please rectify, thanks