Eurostars Toscana (EXE Toscana)

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Great hotel, excellent rooms and about a 15-20 walk to the walled city. Would definitely recommend.

Room was run down and the breakfast was included in the past but not now. Staff said that the name change and rebranding was meant to attract business people but there were no working outlets in the room and no usb or other charging outlets apart from one socket in the bathroom. Very inconvenient. The place was much nicer to stay at in the past 15 years but has been let down by its owners sadly.

Excellent service and great customer service!!

Great option for traveling in car around Tuscany. The best staff

average

Very minimalist hotel. I booked a standard room for 3 nights but I was shocked to see that the bathroom does not come with dental or hygiene kit, no toilet brush, the room does not come with an iron for ironing clothes - I was given the worse vertical steamer which was painful to use. There is no tea/coffee in the room, no complimentary water; no safe to keep valuable items. Also, the hotel wifi looses signal half the time. Also, the breakfast trays are not refilled immediately, certain food trays are empty by 9:30am and it would take 15 minutes to be refilled. On the good side, the hotel is very clean. The rooms and beddings are sparkling clean.

Really nice place with comfortable room. Staff was very friendly and helpful with suggestions for exploring the area. Just wish they had some complimentary coffee in the room or lobby. Plenty of nearby cafes, though, and fun place to walk and see the historic walled city.

Ok

Clean and efficient w parking.

Staff were friendly breakfast was fabulous and team that running it were so friendly and super nice. I give 0 out of 10 for bedding noisy and loud find some bedbugs. 0 out of 10 for internet connection and WiFi. 0 out of 10 for the restroom my kid use the trashcan to climb up to use the bathroom bowl. Too high.