I recently returned to Korea after a long time abroad and started a week-long trip around the Gangwon area. This hotel was our first stop. We arrived late in the afternoon, and while I rested due to jet lag, my mother went to use the hotel’s on-site hot springs.
However, when she returned, she told me that she had accidentally stepped on feces inside the hot spring area while walking. It seemed like it may have been left by a toddler (?), but it was extremely unpleasant and, more importantly, dangerous — she almost slipped because of it.
This was very disappointing, especially for a hotel of this level. The staff should pay far more attention to hygiene, safety checks, and regular maintenance of the facilities. A hot spring should be a place where guests can relax, not experience something like this.
I hope the hotel takes this issue seriously and improves cleanliness and safety protocols for future guests.
Парковка (бесплатно)