Our 15‑day Egypt trip with friends and family ended with a stay in Sharm El Sheikh at the Oriental Rivoli Hotel from March 11–15, 2026. We had reserved three rooms through Expedia. Unfortunately, our experience at this hotel left a very bad taste at the end of what had otherwise been an amazing Cairo/Nile Cruise vacation.
We arrived at the hotel at 1:30 a.m. and were greeted by an unprofessional and rude receptionist.
1.First Room Issue
The bellhop took us to Room 2262, which was clearly used an unmade, slept‑in bed, glasses of beer on the credenza, and bath towels on the floor. On top of that, the room had only one bed even though we reserved a room for two people.
When we asked for another room, the receptionist immediately said they had no rooms with two beds available and insisted we stay in the used room. He kept saying “It’s okay, what’s wrong?”
What do you mean what’s wrong? The room was used.
He told us to “check the room, and if we didn’t like it, come back.” This was an unreasonable request. They then took us to a room in the back of the hotel that was clearly below standard—now we understood why he wanted us to “check it first.”
After almost an hour of haggling with the receptionist, exhausted at this point, we finally asked for a room with one bed instead. When we arrived at Room 2261 right next to the original used room it shockingly had two beds. So after all that arguing and the receptionist rudely insisting there were no two‑bed rooms available.
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