ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon

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Fantastic property. there is no doubt on that. rooms are brilliant. especially if you have the ground floor rooms as they have a semi-private semi pool. great fun at nights!!! Staff is super helpful. very well trained. Food is tasty. Though I would prefer if there are more options in the high-tea and dinner. Breakfast buffet is a high point. Due to the crowd during dinner, the staff was a bit clueless. There are limited activities to do here. In fact the recreation area is a tad bit far, accessible by complimentary golf cart. However, there aren't many things to do there especially for kids. I would recommend if the hotel admin can arrange special activities for kids - star gazing, cooking without fire, bird watching etc.

Yes

Awesome place

Awesome property, great memories, must visit

Our experience was not as expected because a/ we realized that we inadvertently had a duplicate booking through Expedia and the hotel did not accommodate our request to cancel one of them b/ the hotel price fluctuates from $750-$350, which to me is a very wide range. The night we stayed there, rooms were available for walk in at the lowest price. We felt like fools for planning and booking ahead and paying top end specially given it was for two rooms c/ the dinner in Aravalli Pavilion is quite substandard for a 5 star hotel. Overall, ITC Grand Bharat is a nice property. The rooms give a good heritage feel. The grounds are nice and staff is courteous. Breakfast in the ballroom was fresh and delicious. However, I would not recommend to check the price 2-3 days ahead given the price is dynamic and can vary significantly

Good property

Hospitality is average- staff is not aware of food details and something ignorant. They communicate wrong info also at times. Food is bad. Very few dishes were good- Mediterranean platter & whole wheat pasta to be precise. Rest everything was below average. Room interiors, size and the palace feels of the property are amazing.

It is a nice property but very pricey I must say. service can be better, it took us some time at the reception. Also their cart service is very slow. Good and rooms are top notch.

There was leakage in the bathroom, which took about an hour to fix on our 2nd day. When I mentioned at the checkout- no concessions were to address. Food was great! India room tasting menu is not a tasting menu but just a lot of food!!

Good property, Good rooms, staff was courteus