TownePlace Suites by Marriott New York Manhattan

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

Great location. Simple breakfast menu. No safe in the room. Very slow elevator.

Staff was friendly and amazing

Clean room, nice breakfast, friendly staff

Great location, very helpful staff.

They gave away my room despite me calling and confirming. Charged me for the room anyway. No refund, no discount. Manager never called or responded to my email. Terrible customer service. Currently fighting to get the charges reversed. Sebastian at the front desk is a complete jerk. And while the other staff actually know what customer service is they were completely unhelpful. Skip this place. It absolutely sucks.

Overall,great stay!

Good hotel and didn’t break the bank. Always helped us out when we asked. Only thing I’d say is check expiration dates on some of the yogurts…

I was at first disappointed cos we were placed in a room with a broken AC and only portable AC was placed that couldnt cool the room with the warmth of the temp outside. My husband has to complain and was transferred the next day. Same front desk who i also ask a favor to have trash be collected since we didnt have our room clean, nothing was done that i came from work the next morning it was still there. Staff just need to be honest abt the room so customer doesnt need to expect of what is shown in the expedia nor their website whats in the room. Overall, it was still good. bfast is good. Location is great. Their offsite parking is great as it was we got good discount.

Good location.

The room was great and had a little kitchenette! It was a tad small, but it's NYC. The breakfast was great! It's close to everything you need as a tourist - Times Square, theaters, and subway! The only minor complaint is the slow elevator - it's cosmically slow - but using the stairs is not terrible. Great stay!