Holiday Inn Express & Suites Buffalo Downtown - Medical CTR (Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG)

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Clean, quiet. Convenient for my travel. The coffee was great.

Very nice hotel! All the staff we came in contact with was very nice & helpful. Were there for a concert at Sahlen Field & this hotel was a great location. Also offered a very nice hot breakfast buffet with many choices.

Wasn’t a bad place to stay- but the front desk is clueless. Booked 5 rooms with pay at check in on Hotels.com. 5 different names for each room. Hour and a have before checking in they started charging the credit card used to hold the rooms. Then getting there and checking in, charged some people twice, charged me 2x on 2 separate cards. I will NEVER stay here again

Nice place to stay

Nice place. Relaxed vibe. Good price

Stayed for a weekend trip based on positive reviews. Suite was poorly maintained. Room upon entry had a couch bed that couldn't quite go back into the frame. Signs of water damage in multiple spots in the bathroom. Buffet ran from 6 to 10 am on Saturday and when we arrived at 9, it was completely empty - the emptiest buffet I've ever seen in travel for work or pleasure. Not even a piece of fruit or yogurt left. Felt bad for the one guy working trying to put anything in it. Front desk was friendly but hotel is definitely in need of some TLC. I expected more for the price.

Close to everything. A beautiful walk to the canal. Comfy bed.

Nice room bed was comfortable the sofa bed on the other hand was broke and my daughter slept with her head hanging down a bit. We got in late so we just dealt with it since we were only staying one night. It would have been nice to hear an “I’m sorry about that” but all I got was I’ll put it on my the maintenance list. The bathroom had wall was being repaired because it had some type of compound on it and the door had some damage perhaps the sofa bed was damaged on the same time the door and wall were? Although I liked the location I would look for another stay. Customer service is important to me and I think it lacked.

Clean room and friendly staff

No parking on site. Except for hospital, and handicap. Even though I’m disabled parking was never offered to me, and we were flat out told we couldn’t parking. Signs all over the lot for shuttle parking when no shuttle service is offered and when it was in the past it was only for airline staff and not for guests.