Karen Inn and Suites

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This is a scam. The hotel is under construction and not taking reservations. We arrived stranded and needed to find a different hotel late at night

Please don't reserve any rooms from this hotel. It's really not a hotel It's more like a motel. Very old rooms and very dirty no heater It's was very cold at night it was like sleeping outdoors. I will never reserve any rooms at the KAREN INN SUITE !!!!!!!!!

It was an amazing stay ..

Helpful staff arranged for taxi services. Good food in their small restaurant. Breakfast was minimal but you can order additional breakfast food. Felt safe in guarded, fenced area with nice gardens.

I have stayed at many hotels throughout Kenya, many in Karen, and for the cost of this hotel’s location, you can’t find a better place in this area that is clean and safe even for solo female travelers. The food in the restaurant is good and the rooms are small but sufficient especially if you are busy during the day as I was. My only complaint is that twice the mosquito nets have had holes. Good news is that hot water and internet work well and staff is helpful.

I wouldn’t spend more than one night...very very basic

Staff very polite but few remarks in terms of room ( shower with low pressure cos I could hardly enjoy a warm shower), room very cold, and breakfast very poor.

Staff was good but room and food were very disappointing.

This is one of the cheapest options in Karen. The comfort is limited for the cheapest rooms, in particular in the bathroom. There is a small TV, a desk, a shower (with no curtain, lukewarm water). The bed is okay, but the mosquito net on mine was torn in some places. Bring your own... WiFi was sketchy the first couple of days, very good the rest of the week. I didn't notice any air con, but the temperature was fine in the room, both day and night. The food is fine, nothing special, breakfast is limited to coffee/tea, juice, fruits, and bread. The area is gated, guarded, and seemed safe, but it requires a car to go anywhere from the hotel. Luckily, the hotel has contacts to some excellent drivers (ask for Shaddy), and the cost is minimal. The hotel's strongest point is the service. The team is incredibly helpful, polite and welcoming. A real pleasure. If you want to be in Karen and can live with minimal comfort, I recommend it. If you prefer more comfort for the same price, you will have to go in another part of Nairobi.

Superior staff. Lovely garden and outside sitting area. Several quiet spaces to sit, have a cup of tea and just relax. I would stay here again.