Let me start off by saying that the hotel staff at this location, over exceeded our expectations. This was our first time staying at an Omni Hotel and from our check in to our check out, everyone we dealt with, went above and beyond to help make our stay the most memorable experience ever. There’s one person we want to make sure we mention and that is Firaaz Rahman. Omni Hotel is lucky to have an individual like him working for them as he sets the bar high with his focus on customer service and his welcoming attitude. Firaaz made us feel like we were VIP customers and that goes a long way with our little family. Oh, and when it comes to the hotel room, the condition, cleanliness and overall amenities offered deserve 5 stars in my book.
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