The property stands in an area under development and so is dusty, dirty and surrounded by rubbish. The food arrangements are poor. Breakfast has to be taken in another hotel a few minutes walk away although room service is said to be available. On most occasions I called room service, nobody picked up the call. On the first occasion I did make an order, and despite also calling reception to complain, the food did not arrive and so after 5 or so hours I went down to reception to speak to them face to face which resolved the issue. I received a letter of apology under my door stating room service was available 24/7 but this did not change my experience which was that rarely did anybody take the telephone call at room service.
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