GBW Hotel

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Easy access

Though it was a 1 night stay, the room was large. Aircond was very cold cannot be tone down. Only have bath towels, would be good to provide the hand and face towels too for better hygiene and comfort. Hotel is abit aged need some upgrading. Construction going on outside hotel, noisy even at late night.

Hotel staff were very nice and helpful

Room is excellent but toilet need to improve

The rooms are spacious and we got lucky to have some room upgraded. The water heather and aircon might need some upgrade as we dont seem able to get very hot water for bathing and aircon is warm for 2 rooms

3.5 Star Hotel room is a rundown. Algae on the windows and seems long time never maintain. Pillows and beds are low quality. Shower frames broken.TV signals are so bad. Whole corridors are dark, and it was surprising that the good reviews left by previous guests are really genuine reviews or fake. To be fair, breakfast is moderately OK.

Check-in was easy and fast as we immediately got our rooms. Facilities are old and definitely need upgrading. Housekeeping could definitely be better as we noticed a piece of tissue paper below the study table when we first came but it still wasn't removed or thrown away when housekeeping did their work on the 2nd day. There should be a bigger shelf at the shower area for us to place our things while having a shower. The current one is too small and shallow. The location is really inconvenient to get Grab drivers. They simply do not want to take our booking from the hotel. We would need to get out of the hotel area to actually get Grab.

Overall Is okay

Booked 4 Deluxe Queen rooms but was given Premier floor with 2 Suites. All 4 rooms were very cold and we have to switch it off for the 2 nights stay. Rooms were dated but comfortable. Wifi was adequate but need to change password everyday. There's a bridge to City Square about 800m away. Overall experience ok.

Hotel is clean, breakfast is decent. Pleasant to stay.