Hotel Porta de Gallecs (B&B Hotel Barcelona Mollet Porta de Gallecs)

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Nothing

Room service lady was fantastic!!!

I would like to make a complaint about the hotel. The shower had a leak from the bathroom ceiling. It kept me awake the final night in the hotel. The main hotel door got smashed and the next day they patched up with weak wood boards and there is no staff all night at all. I was so scared for my life. Also for the breakfast eaters… there is nothing. I would never recommend. It’s not very transport friendly and it’s very remoted from the city centre of Barcelona. 40-50 with traffic

Estuve toda mi estadía sin aire acondicionado y nunca me lo arreglaron ni me cambiaron de habitación porque según ellos no tenían disponible, la piscina no esta funcionando ni el restaurante según esta cerrado hasta agosto además la gente de front desk trabaja de 8 a 1 ya después no hay nadie que te pueda ayudar, además queda bastante lejos de Barcelona honestamente puedes conseguir algo por el mismo precio con mayor calidad en otra parte.

it was amazing experience

This is a €40 per night sort of place. Don't pay more, it's not worth it. Has underground parking which is safe for motorcycles. This is its main plus for me. Rooms are very tired, but clean. It's an ok place to get your head down for a night or two.

Good location, close to expressway

It is difficult to award this building anything other than 2 stars. The bed linen was extremely clean, the bed was large as was the bathroom and the cleaner did an excellent job. However on arriving at the property there is no proper reception area, it is just a table in a foyer, it is only staffed from 9 -2, you cannot check in until 3pm so this of very little help, even when I raised the problem we had, as we checked out, they just nodded and had very little interest in apologising or offering any explanations. We arrived just after 3pm. At least a dozen people had been unable to check in using the machine, nor could I. Every person wanting to check in had to ring a Spanish number to get a code; this meant the phone line was tied up for some time. After an hour I was able to get through I was given a code for the machine to check in and get our keyless entry card which then allowed us access to the car park. However when we got to our room, although the cleaner was in the hallway she had not cleaned our room and it had not been prepared for us. She was very good and immediately left the room she was working on to do ours. We went away for half an hour and finally at around 4.40 we were able to access the room. There are no facilities to eat food within the building, the TV remote did not work and the room is very "tired". We were only staying for 1 night so we put up with it, but I cannot recommend it.

Terrible staff service stuck outside for 3 hours trying to check in once got in locked out again later in the evening moved hotels

Staff was not too helpfully, room was dirty and the roof paint was coming out. The bathroom tub had fungi around the interface with the wall.