Hotel Enoe Toyama

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People were very friendly and great service. Highly recommended

After spending two weeks at Hotel Enoe, I feel I had enough time to form a fair impression of the property. The positives are straightforward: the hotel is clean, the bed linens are comfortable, the air conditioning works well, and the location is convenient. The housekeeping team deserves recognition for consistently maintaining the rooms to a high standard. The renovated lobby also creates a good first impression. The shortcomings are mostly related to service. For international visitors, the parking arrangement is confusing and expensive. I still struggle to understand why the hotel charges ¥2,000 for overnight parking when nearby options are often available for ¥700–¥1,700. More disappointing was the service philosophy at the front desk. Staff were always polite, but rarely seemed interested in helping beyond their assigned duties. One evening around 9 PM, when the lobby was quiet, I asked if the front desk could help call a local restaurant to make a reservation. The request was politely declined. While this may be hotel policy, I have received this kind of assistance from staff at many North American motels. There is also a noticeable contrast between the renovated lobby and the guest rooms. The rooms are clean and functional, but very basic and lack the character suggested by the public spaces. Travelers who value hospitality and proactive guest service may leave with a different impression.

・車止めが無いのに、駐車場の案内が後回しになるのはとても不親切だった。 ・大浴場がないのが残念。 ・朝食が高額。 ・施設自体はとても清潔で良かった。

The room is very spacious, clean and maintained well. Have sake and some drinks available in the lobby floor. However, the parking area is a bit odd and located in an area feeling not so safe.

Very clean room and nice hotel, free drinks and sake tasting. The hotel is 3-stop by tram from Toyama station and walk to the Toyama station is about 15 mins. It is very close to the Toyama castle and the famous glass musume.

部屋が広く、ゆっくり寛ぐことができました。

距離車站較遠， 旅客提著行李箱想要到達， 非常不容易

Everything is decent, amenities have skincare products. Room could be cleaner.

The smell of the corridor was something wrong although it was acceptable because the room was okay.

Very nice hotel, loved the breakfast