Hillcrest Liverpool Central

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Great location, good value, comfortable bed

Friendly staff,clean

Would of been 5 stars but the lift was not working and I was on the 6th floor 😭

The room was clean in an accessible area of Liverpool.

Hotel main entrance always closed with a sign saying use the small side door that required force to open. The moment you step inside, you see stairs leading to the basement and the door closes with a squeeky sound as if its a horror movie scene. Check‑in was completed and I was assigned a room on the 5th floor and told to use the stairs because the lift was recently out of order. I requested a lower floor due to a back injury but was told the hotel was fully booked. Staff at a nearby restaurant mentioned that the lift has been non‑functional for months. The next morning around 8 AM, there was no hot water available. This was my first booking through Expedia and the experience was extremely disappointing so it will also be my last.

I brought some food and booked two nights here

Great room and location and stsff

The main concern I had during my stay was the fact that the lift was out of action and had to take 4 flights of stairs to get to and from my room. Aside from this, I did not use any of the communal facilities, as I was out quite a lot around the city. The room itself was tidying enough. The view was nothing to speak about. Really, the weather was nice. The general noise in the hotel was moderate. I guess.

The room was clean andncozy, the staff was friendly ppanty ofnshops arouns close to liverpool one shoppimgncenter

Loved the room. Cheapest hotel around and beautiful room. Clean room. Spoilt for choice with shops and restaurants and takeaways. Will be using again.