SOHO Citypoint Central Suites By An Gia Hospitality

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Lots of problems with this property. Correct room not available so had to change rooms mid stay, lots of incorrect information with check in, rooms not as good as pictured, no hot water in second room, after all of these problems the host wouldn't even allow me a 1 hour later check out. Very poor service, I won't be staying again.

It is ok to stay, but not really like. Room is small

The photos do not represent this accommodation at all. It might be fine for an adventurous backpacker, but we are a family traveling with 2 kids looking for a slightly higher standard of cleanliness (mid-range hotel) and we were extremely disappointed. We always do a quick bedbug check of mattresses when we check in, and we were disgusted by the state of the mattresses in the SOHO: there were blood stains all over one (possible sign of bedbugs) and the other was very poorly degraded. The general state of the room was poor. There was hair and an old contact lens on the floor. There were stains on the walls. We did not stay the night. We left immediately and booked a very nice room in the Novotel Saigon Centre. We communicated our concerns with the operator, and they offered to clean the room again for us. Based on the type of mess, we declined the offer in favour of the pleasant and clean Novotel. When I complained about the stained mattress, I was told it wasn’t a big deal because the mattresses would be covered with sheets. Our refund request was rejected. Based on the price and the photos, we expected a lot better. Don’t book this one - spend a small amount more on a proper hotel.

Got in quick, aircon strong, everything clean clean. Solid stay

Spacious and well equipped

一度泊まっただけで、また来たい気持ちになりました

Not the room we booke, One less room then booked and promised refund which never happened

This is a very good property for the price. It is not great. Please understand this.

It was really clean and pretty central

Lots of room. Great locatuon.