My family and I stayed at this hotel as I was attending a concert locally. The front check in/out lady was really nice, I’m not sure her name. She was very helpful and friendly. The room itself was okay, there were a lot of stains all over the carpet and chairs. It did not look clean. The beds were clean and all white, I didn’t notice any stains. The bathroom looked worn out, hard water stains and scratches on the walk in tub as well as shower head. The sink had a lot of grime around the sink hole and around sink basin as well. The boards around the wall were pretty scuffed up too. The room definitely needed to be cleaned better and stains removed. Even the carpeting the hotel itself were stained. The light fixtures in hallway were quite dusty. I’m not sure how much it gets cleaned. Not very appealing as I have young children and don’t want them in dirty places. There is also an early checkout fee of $200, so be aware of that. It’s not ideal at all. The location was good and parking per night was $36, which is ridiculous as I was paying $200 a night anyway. Perhaps it’s a Nashville thing. The breakfast, I can’t speak to that. I even got an email from the manager apologizing for the state of or lack of breakfast. If I had to, I might stay here again but for the price and how stained things were, I think the cleaning could be improved upon, parking price be lowered and it would be a lot better. It’s not the worst hotel but also not the best. 3/5 stars
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