Hilton Garden Inn Grand Prairie At Epiccentral

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Good

Location is near many restaurants

The staff was very kind and welcoming. Ahrya was the one who checked me in and asked how to pronounce my last name so she could address me by that. The room was spacious. The hotel was located right by a shopping/dining area. I had lots of options to dine within 2 minutes of walking distance. Shopping centers were within 2 minutes of driving distance.

We didn’t get breakfast included

A

What a wonderful hotel! I attended my cousins wedding this trip and had a phenomenal stay ! Alexander at the front desk will greet you daily with a smile and assist with everything. Every interaction that I witnessed with a guest was personable and polite and with a smile . The night shift handled a situation on Saturday night when the fire alarm was set off with precision and they were very organized .All was well and they even assisted a woman back to her room on a luggage cart because her ankle was injured before she arrived to the hotel . What finesse!!! There was a Hugh wedding lasting for days and EVERY GUEST HAD THEIR NEEDS MET AT THE FRONT DESK ALLLLL DAY AND ALLLL NIGHT ! I have stayed at several Hilton’s and I must say this was the absolute best Hilton ! 10/10 ! And you can’t forget David and Steven out front for the parking attendants! Greeted guest with a smile and helped all day and night without a hiccup ! They kept the traffic moving and greeted me out of several Ubers throughout the weekend ! I feel they all need a special lunch and shown a lot of appreciation for their expertise in Hospitality Management! I will be visiting my family again soon and yes this will be my place of residence whenever I come to Texas ! Thank you all for taking care of me this weekend ! Many thanks Mrs. S. Beckett

The room was clean. Parking was convenient.

Parking at night was a problem. Not enough parking, even with underground. Lots of other venues all around the parking lot and had to drive around parking lot for twenty minutes to be able to park at night. Early morning the lots were half empty, so I think other venues are using the free hotel parking instead of the toll parking for the Epic Center.

A one stop shop. The area was great. Food and entertainment right on the property.

Good clean hotel with plenty of amenities. Parking can get very limited on the weekends due to all the activities and restaurants in the same area. There are paid slow EV chargers in the underground parking garage which should be good if the vehicle is left overnight. The area where this hotel is located at is very convenient as the nearby restaurants offer a good variety of food. 10/10 would recommend.