Hotel Veniz Burnham

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Easy to check in. Shower water pressure was very weak. Shower head was very moldy.

Very nice location. Right beside the wet market and Burnham park. We just requested for a chair because we don't have one in the room. The first attempt, it took more than 30 mins still the chair hasn't arrived yet so we called again and said to bring it later since we were to go out. Then we came back and before we went up to our room, I asked again the front desk about the chair. They kept on insisting it was for additional chair but we don't have any chair in the room. It arrived faster that time. Also the dresser table was so dirty. It didn't look like it but when we wiped it, the tissue was all black. Everything else was fine with the stay. We will definitely be back again.

It seems that at this hotel there is always some problem with the room. This time the room given to us had no TV, no phone, and no hot water kettle. Had to walk back down to front desk and was told to wait for another room! The lady at front desk was unfriendly from the very beginning and the process of moving to another room took about 30 minutes. This hotel really has many good attributes, am very hopeful that these little problems will go away soon as I do like this hotel very much.

The hotel overall needs an up grade. The room is out dated.

worst hotel property i ever had . people are nice . but the hotel itself is a nightmare . expedia is a worst website they dont tell the truth about the condition of the property

Clean, friendly staff,but rooms are not that spacious.

The hotel is strategicslly located in the city. It is near the public market where you can buy fresh vegetables, fruits and locally made products like strawberries, jams and baskets. The hotel is also a stone throw away from Burnham Park where you can enjoy the day with fun filled activities like boatride, jogging, zumba, bike rentals. There is supermarket in the mezzanine level where you can buy things which you need. There is also a McDonald store. Staff in the receptions are all courteous. I was also able to check in in less than three minutes. I just showed them my reservation via Hotels.com. One thing that the hotel needs is refurbishment. Water faucet and bidet is coninuously leaking. Despite the report that we have done, nobody came to repair the leaks. The restaurant where you also eat your free breakfast is not well maintained especially the reception area. I don’t know if it was neglected due to the recent Covid pandemic. Dried leaves of thd plants were not even sorted out in the pots. The hallways do not have any CCTV for security monitoring. There is no security guard in the front door. Outsiders can freely enter the premises and hop in the elevator which is just beside the front door. I hope the management will consider inspecting the items that needs repair in the hotel since the visitors in Baguio are now starting to come back after the pandemic.

Its city center and near Burnham. Its cool. But we cant sleep well as we heard cars from the 6th floor. Its annoying. But staff is responsive.

The hotel location is the best in baguio, right in the middle of the city, right next to burnham park. The breakfast buffet was good and plenty, the response time for requests was fast, and the rooms were clean. The only problem was maintenance for utilities such as the faucets and sinks were poor. Our room has a non functioning faucet, and the sink in my son's room was leaking the entire stay, both were never fixed even when it was reported to the mintenance staff and front desk. The balconies were dirty and some fixtures inside the room such as the lights and chairs look very outdated and old. Other than those things, we recommend this hotel due to accessibility to various places in baguio. Just wished that they fixed their bathrooms regarding the faucets and leaks.

Front desk staffs are nice and helpful,I will stayed again next time I came back.