Elyday Apartment Hillside Phu Quoc - Sea & Firework view

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

The room was full

Ok Big Room, they Said they upgrafed our room IF we gave good feedback on review.. its an ok place to stay, but confusing place. The check in prosess was terrible. We stood there for 20 minutes before anyone looked at us, there were 4 people doing nothing/ looking at the phone. After we finally were given any help, there was little hospitality. But it is an ok place once you finally get the room, for this price it’s ok.

The home was spacious and the company was repsonsive and accommodating. Loved the whole experience.

The staff were friendly and allowed us to check-in early as the apartment was ready. The apartment was exactly as advertisied in the pictures. The bed was large and comfortable, the bathroom and facilities were clean and the nightly firewaorks were amazing

Our group of 10 booked the deluxe villa, and it was very luxurious! Every room was clean, and the house was beautifully decorated. Bedrooms were spacious, and bathrooms were modern and included amenities. Master bedroom has a large stone bathtub. Each bedroom also had an aircon. There was a small pool at the front of the house as well, but our family didn’t use it. It is in a gated community, so we all felt very safe. Staff was communicative over phone/messaging if we needed to call a taxi. Overall, highly recommend and would come again.

Everything good

My trip to Phu Quoc started as a nightmare once I checked into this apartment. They asked me to pay everything in cash because they have problems accepting credit cards. They did check us in and asked us to pay them later. They brought us to a dirty apartment that was dirty and nobody had cleaned it yet. So all of us sat in the dirty apartment and waited for another one. Then the room that they gave us didn't have a microwave, and they told us we could move back to the previous one after they got it clean, which I told them it would be inconvenient for us since we had already unpacked everything. This person that worked there told us to text her if we needed anything, but she just ignored all of our requests which we asked for. No microwave, broken chairs, and we ended up walking down to the office and told them we needed more towels. Then they didn't even take the old towels out and all the dirty towels started piling up. If you plan to stay in Sunset Town, please go elsewhere and don't waste your money here unless you want to get a place and be neglected by the people on Elyday.

Not good service

Beautiful condo and we can see the fireworks close and hear on our patio. Walking distance to the cable car and restaurants. Check-in office was a a bit harder to find but we managed to ask one of the building security guards. Overall well worth to stay at this place.

Our room was not ready after checking in well after 4 p.m. We had to bring our own clean towels, toilet paper from the head office down the street and request garbage disposal. However, the great rate and fantastic view of the sea and nightly light and fireworks shows more than made up for these inconveniences.